FAQs

  • Yes! We are an essential medical service, our doors are open and we are accepting new patients.

  • Yes! You can join any of our specialists from the comfort of your own home as we learn more about your goals and develop a custom plan to provide you with the best possible outcome. Contact us to schedule this today!

  • Yes, SRT welcomes any patient from around the country to experience our first-class patient care. SRT will be happy to escort you to our office from your plane, recommend hotels based on your budget and recommend points of interest for your families to enjoy during your trip.

  • Patients should bring their identification and insurance cards.

  • Many changes in the healthcare industry have occurred in the past few years. Medicare, Medicaid, and many other insurance companies now have far more extensive paperwork requirements. SRT works diligently to protect our patients to ensure no financial surprises. We take the extra effort to explain the process in full and regularly follow up with our patients until we have full authorization to deliver a device.

  • Yes, SRT’s practitioners are certified by The American Board for Certification in Orthotics, Prosthetics and hold state licenses.

  • SRT accepts traditional Medicare/Medicaid, as well as Managed Care Medicare/Medicaid insurance, and is in-network with the majority of area insurance companies. If your insurance is not listed on our website, SRT may still be in-network. Please contact our experienced Insurance Benefits & Authorization Department. With over 35 years of combined experience, we are here to serve you. Please call 1-866-633-3961 for further assistance.

  • Braces include cervical, thoracic, lumbar, scoliosis, knee and ankle. These are custom and off the shelf orthotics. Click here to visit our Orthotics Page

  • Yes, but we prefer patients to have appointments so that we can be prepared to serve you the best way possible.